New Step Consultation Services Inc.
Meaningful new steps, at every stage.
Individualised support for children, youth, adults & families
Executive functioning, relationship development, social skills, and life readiness, alongside autism and behavioural support—guided by each individual’s strengths and goals. We welcome neurodivergent, neurotypical, and gifted learners, with practical coaching for parents along the way.
Why Families Choose New Step
Led by Tahnee Lam, M.A., with over 23 years of experience
Behavioural consultation and intervention (ABA) and Relationship Development Intervention® (RDI®)
Social skills, communication, and life readiness from childhood into adulthood
Executive functioning support for neurodivergent, neurotypical, and gifted learners
Parent coaching built around your family’s needs and goals
Child & Youth Services · Young Adult Services · Parent Coaching
Our Approach
At New Step, our approach is personalized, collaborative, and developmentally informed.
We integrate evidence-based behavioural strategies with relationship-focused and executive-functioning frameworks to support individuals across the lifespan.
By working closely with families and building meaningful, achievable goals, we create thoughtful new steps that foster communication, independence, and long-term growth. Our programs will help clarify your goals, map out next steps, and identify opportunities for growth.
Give your child the tools they need to succeed in life—not just in school. The Focus & Do It Program helps children and youth develop the essential executive functioning skills needed for greater independence, confidence, and success. Through personalized coaching, practical strategies, and real-world application, participants learn how to stay focused, get organized, manage emotions, follow through on responsibilities, and overcome everyday challenges. Our goal is to help transform frustration into confidence, reduce parent-child struggles, and empower young people to move from “I can’t do it” to “I can do it!”—at home, at school, and in life.
The transition to adulthood can feel overwhelming, but the right support can make all the difference. The GetLifeReady Skills Program helps young adults build the confidence, independence, and practical life skills needed to thrive in everyday life. Through relationship-based coaching, hands-on learning, and real-world experiences, participants develop essential skills for navigating their community, managing daily responsibilities, building meaningful relationships, and preparing for future employment opportunities. Our goal is to empower young adults to become more capable, confident, and ready for the next stage of life.
Forward Together: Parent Coaching & Workshops
Practical, relationship-based support for the adults helping children and youth grow. Our personalised parent coaching begins with your child’s strengths and your family’s priorities, with strategies for connection, daily routines, and growing independence.
For schools, parent groups, and professionals, our workshops bring these ideas into group learning with practical tools for home, school, and the community.
Latest News & Updates
What’s happening at New Step
Complimentary meeting with our Executive Director, Tahnee Lam, for families currently enrolled in our ABA Behavioural Intervention Program. Please sign up using the calendar link below (for October 2026):
Next available opening for the “Forward Together” Parent Coaching program:
October 2026
Our Team
Our multidisciplinary team includes Behaviour and Executive Functioning Consultants, Board Certified Behaviour Analysts (BCBAs), Relationship Development Intervention® (RDI®) Consultants, and experienced behavioural and social skills interventionists.
Together, our team brings over 30 years of combined experience supporting neurodiverse individuals and families, having served more than 500 children, youth, and adults to date through individualized, relationship-based, and evidence-informed support.
Our Clinic
Our clinic provides a calm, structured, and low-distraction environment designed to support learning, focus, and positive engagement. We are equipped with a wide variety of therapeutic toys, executive functioning resources, teaching materials, and specialized equipment to support individualized learning and development.
Conveniently located in northeast Richmond, our clinic is just 5 minutes from the Knight Street Bridge and 1 minute from the Highway 91 off-ramp, making it easily accessible for families across the Lower Mainland.
Address: 110-4471 No. 6 Road, Richmond, BC V6X 1P8 (Second Floor)
Contact & Follow Us
Any Questions? Check out our FAQ!
Call or text: (604) 787-6221 or (236) 315-5000
WhatsApp: (236) 315-5000
Email: tahnee@newstepconsultation.com
WeChat: TahneeLamNewStep
Complete our intake form to arrange a complimentary meeting.
